Legal

Terms & Conditions

Last Updated: May 2026

1.Introduction

These Terms & Conditions govern the use of the VEXA platform, website, products and services provided by VEXA MOTO LTD ("VEXA", "we", "our" or "us"). By accessing or using VEXA, creating an account, purchasing products or subscribing to our services, you agree to be bound by these Terms & Conditions.

2.Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use VEXA.

3.Account Responsibilities

You are responsible for:

  • Maintaining the security of your account.
  • Keeping your emergency information accurate and up to date.
  • Protecting your login credentials.
  • Ensuring information provided is truthful and accurate.

4.Emergency Rider Profiles

VEXA provides a platform for storing and displaying emergency information.

You acknowledge that:

  • Information displayed is supplied by the user.
  • VEXA cannot guarantee emergency services will access or rely upon the information.
  • VEXA does not provide medical advice.
  • Users remain responsible for ensuring information is accurate.

5.Products and Services

VEXA products may include:

  • VEXA Cards
  • VEXA Keys
  • VEXA Pendants (sold separately)
  • Membership Services
  • Digital Rider Profiles

We reserve the right to modify products and services at any time.

6.Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders where necessary.

7.Intellectual Property

All VEXA branding, content, logos, software and materials remain the property of VEXA MOTO LTD.

8.Limitation of Liability

To the fullest extent permitted by law, VEXA shall not be liable for:

  • Indirect losses
  • Consequential losses
  • Loss of data
  • Loss of profits
  • Injury resulting from inaccurate user-supplied information

Nothing in these Terms excludes liability that cannot legally be excluded.

9.Termination

We reserve the right to suspend or terminate accounts that breach these Terms.

10.Governing Law

These Terms are governed by the laws of England and Wales.

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Ride Protected

Hope You Never Need It.
Be Glad You Have It.

Every rider invests in helmets, jackets and riding gear to stay protected.

VEXA protects something just as important, the information emergency services may need when you cannot speak for yourself.

Start free — create your Emergency Rider Profile today. No payment required.

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